Manager self-service

Approvals and team visibility for the people who run the teams.

Approvals and team visibility for the people who run the teams — without asking HR for a report.

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Managers are where an HR platform either works or quietly fails. If approving leave is awkward, leave gets approved verbally. If attendance exceptions arrive in a weekly email, they get resolved from memory. Manager self-service puts the decisions a manager owns in one queue, routed by the structure, with enough context to decide — and records the decision where the rest of the platform can read it.

What a manager gets

One approval queue

  • Leave requests
  • Attendance exceptions
  • Overtime beyond threshold
  • Performance check-ins

Team visibility

  • Who is present, absent or on leave
  • Upcoming leave and cover
  • Hours and overtime in the period

The record

  • Team member details within their scope
  • Objectives and review state
  • Recognition and request history

Why it matters to everyone else

HRDecisions made in the systemApprovals recorded rather than remembered, so the record reflects what actually happened.
PayrollInputs that arrive approvedOvertime and exception decisions made before the cycle closes, not chased during it.
ManagersOne queue instead of four channelsEverything awaiting them in one place, with the context needed to decide.

Common questions

Yes — delegation and escalation are configured to your structure, so an absent manager does not stall a cycle.

Their scope is configured during implementation. Typically a manager sees the team they are responsible for, and the information relevant to the decisions they make.

Yes, and for frontline supervisors it is usually the most-used part of the platform — attendance approval at the site, on a phone.

Explore next

Leave ManagementLeave balances that reconcile with payroll.Time & AttendanceSee who actually turned up, by site, today.Performance ManagementObjectives, reviews and ratings connected to the work.

Ready to see Manager Self Service in action?

Tell us how your workforce operates and we will tailor the conversation around what you actually need to improve.

Book a DemoTalk to a Specialist