Requests, announcements and recognition in one place.
Requests, announcements and recognition in one place — so the HR desk handles the questions only it can answer.
A large share of what reaches an HR desk is not a case. It is a copy of a payslip, a leave balance, a letter for a bank. PiPO HRIS Employee Experience takes the routine traffic into self-service and structures what is left: requests become tickets with a category, an owner and a state, announcements reach people through the system rather than a noticeboard, and recognition is recorded rather than remembered.
What it covers
Requests
Employee queries raised as tickets with a category, an owner and a state, so nothing sits in one person's inbox.
- Categories configured to your desk
- Assignment and escalation
- History against the employee record
Announcements
Communication that reaches people where they already check their payslip and their leave.
- Targeted by unit, site or role
- Retained and searchable
Recognition
Recognition recorded against the employee record, so it is available in a performance or development conversation.
- Recorded, not remembered
- Visible in the employee history
What it changes
Common questions
No, and we would not describe it as one. It structures HR request traffic against the employee record. Organisations with a dedicated enterprise service desk usually keep it.
Yes — categories, assignment and escalation are configured to how your HR function is actually organised.
Ready to see Employee Experience in action?
Tell us how your workforce operates and we will tailor the conversation around what you actually need to improve.